/ / / / / / / / / / / / / / / Convergys India Walk-in : Any Graduate : Customer Care Executive: Pune

Convergys India Walk-in : Any Graduate : Customer Care Executive: Pune

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Convergys India

Convergys India Walk-in : Any Graduate : Customer Care Executive: Pune


Designation :   Customer Care Executive

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Criteria : Any Graduate


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Skills :

  • College Graduates- (any stream) Fresher or Experienced or undergraduates Fresher 
  • Should have excellent communication and English speaking skills
  • Knowledge of basic computer operations.
  • Ability and willingness to learn.
  • Courteous with strong customer service orientation.
  • Dependable with proficient attention to detail.
  • Good listening and responding skills.
  • Should be willing to take up challenges and go extra mile to perform work responsibilities
  • Should have great interpersonal skills and ability to perform under pressure


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Job Description :

  • Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
  • Support customers across Telecommunication, Meet customer requirements through first contact resolution.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.


Placement Papers : 

1.HCL(16 Sets)
2.Tech Mahindra
3.Infosys
4. Mindtree
5.Syntel


Experience :  Freshers (0 - 2 years)    - More Fresher Jobs

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Location :     Pune(Are you looking for jobs in Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata ?)



How to Apply :

Date of Walk-in: Feb 08, 2017 - Feb 09, 2017

Time of Walk-in: 11:00 AM

Walk-in Address: 

Convergys India Services Private limited,
RMZ Westend, Near McDonalds/Reliance Mart ,
Aundh,
Pune, Maharashtra - 411007



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1 comments:

  1. THW Admin7 February 2017 at 22:40

    Remember To Subscribe To Our Newsletter For Job Updates Kindly Let Me Know If You Need Any Help With Application Process Or Have Any Other Queries You Can Also Reach Us At todayshotwalkin@gmail.com

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