Media.net Software Walk-in : B.E,B.Tech,MCA : IT Support Executive: Bangalore
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Media.net Software Walk-in : B.E,B.Tech,MCA: IT Support Executive: Bangalore
company :
Directi is a group of businesses founded by Bhavin Turakhia which includes Radix, Ringo, Flock, Media.net and Zeta. These businesses comprise 1500+ people across 8+ offices, with over 9 million customers, revenues over $250 million, a net worth of over $500 million and multiple category leading global brands across business areas as diverse as web presence (domains, hosting, cloud-infrastructure), online advertising (contextual advertising/ad networks), communication & collaboration (voice and messaging) and payments (benefits and compensation).
Designation : IT Support Executive
Criteria : B.E,B.Tech,MCA
Skills :
- Candidate should have good knowledge of IT product.
- Should possess good communication and multi task handling skills.
- Drive closure of local IT user calls within the specified SLAs.
- Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the manager.
- Review/Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report.
- Co-ordinate with Manager & Engineer's for any process, management changes or technical support changes.
- Coordinate with Procurement team and ensure stock availability for daily operations .
- Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests
- Create conducive team-atmosphere by applying required motivation.
- Plan and execute maintenance schedules.
Job Description :
- Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
- Should have excellent troubleshooting skills on Windows Desktops OS.
- Should have basics knowledge of Mac, Linux and Network
- Strong hardware troubleshooting skills.
- Installation, configuration & management of Servers, WiFi Router and Network devices.
- Installation and Management of mail application like MS Outlook and Thunderbird.
- Should have hands-on with Google Apps (Gmail, Google Docs, etc)
- Monitoring of Servers and Network devices to ensure minimal downtime.
- Inventory management for hardware and software's.
- Backups and Profile migration for users
- Co-ordination with vendors for mely resoluons on hardware related calls.
- User and security access management using Acve Directory Services
- Manage centralized Kaspersky Anvirus server, WSUS, WDS, File & Print services
- Basic knowledge of DHCP, DNS, SCCM
- Should have good knowledge of RAID
- Should know how to upgrade firmware and BIOS
Placement
Papers :
Location : Bangalore (Are you looking for jobs in Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata ?)
How to Apply :
Interested and eligible
candidates apply this position by following link as soon as possible
Apply Link : Click here
Walk-in interview for IT support Executive - 4th Feb'17 Saturday from 10:AM - 2:00 PM
Address:
Directi Internet Solutions Pvt Ltd.,
BG 15, 7th Floor,
Pritech Park Annex,
Bellandur Village,
Bengaluru - 560103
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